![]() Those two things will clear up a large percentage of your file sharing issues. I usually run the command that shuts this off as a log off script as a Finder restart is required. MacOS locks the file when writing to it, so other users get permission denied when their Mac looks at a share. Give end users modify access and only file share inherited permissions get added. Usually writing a file owned by the user who created it and not giving any other permissions. If MacOS can set permissions it will, and it will usually do it poorly. ![]() End users get modify permissions to groups Shares, never Full Control. Two things to do to help with Mac file sharing issues. Do you have any tooling for managing Macs? JAMF Pro for example. I’ve used it in the past, it works but it’s not really needed. I've been in Support team for 7 years in various positions: Expert Engineer, Trainer, Service Providers Support but till this moment had no idea that we have some other separate Support team, though guys working with ExtremeZ-IP (Acronis Files Connect) are sitting on the same floor with me :))) In regards to other products - same as above - I would use any opportunity for the Company and for Support team to learn and would like to ask to share support case numbers if you do please. ![]() I would really love to learn more about your out-of-the-box experience other than Apple bug described in the KB article you're referring to.Īcronis support via ExtremeZ-IP is decent as it goes through another company but damn their support for other products suck. Users reported to be in the same file 8 times over, sometimes they have 18 files open, then 3, then 15 the next second when they're not doing anything - it's crazy. It's bugged on Mac OS 10.9-10.12 as found here: - this causes lots of file locking and oddities for us. Seems to follow Acronis' trend of not working effectively out of the box - or have any useful documentation on how to implement it. Hi /u/sysadminarino! Thanks for your feedback! ![]()
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